Returns & Warranty Policy
Thermal Grizzly stands by the quality of our high-performance thermal interfaces and electronic accessories. If you are not satisfied with your purchase or have received a defective item, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the products in their original packaging, ensuring that thermal pastes are tightly sealed and pads are protected from debris.
Ship to Service Center
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technical team verifies the condition of the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing